Bertfelt Teknik AB’s privacy policy

The new European Data Protection Regulation (GDPR), the General Data Protection Regulation (GDPR), entered into force on May 25, 2018.

What personal data do we handle?
Bertfelt Teknik AB has only companies as customers. In order to contact potential customers and maintain a business relationship with our existing customers, we can collect personal information in the form of first name, last name, position, department, phone number, email address, and ip-addresses of the person using our chat function on our website .

The personal information in addition to staff members is collected manually by finding public information on the web (eg on websites like Google and other websites) and by providing personal information to us voluntarily, for example at Request for quotation or when ordering.

Personal data collected by Bertfelt Teknik AB are only disclosed to employees of Bertfelt Teknik AB, or service partners with whom we have established a personal data agreement. Personal data can also be managed and stored in external systems as mentioned below.

Where we store and manage personal data
Bertfelt Teknik AB can handle and store personal data in the database for the chat function on our website via the chat function, as well as in external and internal systems. According to GDPR, Bertfelt Teknik AB is responsible for all information we handle and store in our own and external systems. We are also responsible for documenting and provide information about how we handle personal information and, on request, deleting or disclosing personal information electronically, subject to applicable legislation.

Personal data in our systems
We use a business management system for quotes, invoicing, accounting and sales support (CRM) for existing and potential business customers as well as suppliers and partners. In this system we can associate a company with personal data such as job title, department, first name, last name, e-mail address and telephone number. The storage of data for these systems takes place on our server, which is placed at our IT supportpartner.

We may use the information to send information to you with product news, offers, invitations to fairs and workshops or the like. You can unsubscribe from our mailing at any time by clicking “Unsubscribe” in a mail you received from us.

Request for your personal information, corrections and deletions
The Data Protection Ordinance GDPR means that Bertfelt Teknik AB is required to provide information on the information on the information we process about you on request. The information will be provided to you free of charge. Bertfelt Teknik AB will also provide additional information on request, for example, how long your personal data will be stored and you are entitled to have incorrect information corrected.

Upon request you also have the right to receive your personal information electronically from us.
Contact us if you want information, request correction or deletion of your personal information.

Incorrect personal information
The personal information we collect is public or has been provided to us voluntarily by the person in question. It may still be wrong in our registry due to manual handling of personal data. If we detect errors, we will correct them immediately and inform those who have access to the information, ie the employees of Bertfelt Teknik AB.

Bertfelt Teknik’s cookie policy
We use both long-term cookies and short-term cookies, with the aim of facilitating traffic on our site as well as improving our customer service and experience. If you do not have cookies enabled in your browser, you will experience a less good experience of our site. However, if you have disabled cookies, you will still be able to browse around on our site. By using cookies, we get information about, among other things, the pages you visited on our site. We use Google Analytics, which is a web-based analytical tool provided by Google.

Who is responsible for the information you provide?
Bertfelt Teknik AB is responsible for the company’s handling of personal data.

We reserve the right to change our privacy policy.